Terms and conditions


This consultation website is owned and operated by staff working for NHS Aylesbury Vale Clinical Commissioning Group (AVCCG) and NHS Chiltern Clinical Commissioning Group (CCCG). This document explains the terms and conditions under which both organisations use information provided information on this site. By accessing this consultation website you are agreeing to the terms set out below. If you have any questions or comments please contact letstalkhealth.bucks@nhs.net 

Choice of law and jurisdiction

If any dispute arises out the use of this consultation website you agree that these terms shall be governed by and interpreted in accordance with English law and be subject to the exclusive jurisdiction of the English courts.


The details provided by you on registration are important and should be correct and complete. If we believe that you have provided false information we reserve the right to terminate your participation in AVCCG and CCCG consultations without notice.

Your Personal Information

NHS Aylesbury Vale Clinical Commissioning Group and NHS Chiltern Clinical Commissioning Group will respect your personal information and will only use that information in accordance with the preferences set out by you on Registration and as amended by you from time to time under "My Profile". Personal information held within the consultation system will not be passed on to, or shared with any third party.

Responses that you provide to individual consultations via this website - such as responses to surveys, discussion groups, or comments on individual documents - will be collected and processed appropriately, and used internally to the extent that is needed to fulfil operational needs or to comply with any legal requirements. AVCCG and CCCG ensure that only staff and contracted support staff from NHS Central Southern Commissioning Support Unit that have a business reason to look at your information or data can do so, they cannot look at your information or data for personal reasons or out of curiosity.

In addition, we undertake to comply with the UK Data Protection Act 1998 and AVCCG's and CCCG's Data Protection Policies. We do not allow advertisers or other users to send unsolicited commercial emails (SPAM). If you receive any such email please inform us.

Should you have any concern regarding collection, processing, storage or disclosure of information submitted via this consultation website please contact us at letstalkhealth.bucks@nhs.net

Information accuracy

AVCCG and CCCG are committed to the highest standards of quality in the information provided on this site. While every care has been taken to ensure the accuracy of information on this consultation website AVCCG and CCCG accept no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, AVCCG and CCCG are not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action.

Disclaimer for links to other sites

This consultation website contains links to other sites. Please be aware that AVCCG and CCCG are not responsible for the privacy practices of other websites and do not accept any liability for action you may take as a result of relying on information or advice obtained from such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other websites.


All trademarks that may appear on the site are acknowledged, and are the property of their respective owners.

Interactive areas

The consultation website may include discussion groups/forums and other public areas that allow feedback to AVCCG and CCCG and interaction between users. AVCCG and CCCG do not control the information posted to these areas but do expect contributors to comply with the following rules:

Any message you post must not:

  • contain advertising for goods or services or try to make business use of the site
  • contain anything unlawful, threatening, abusive, libellous, indecent
  • mislead others about who has posted the message
  • use language that offends in any way, in particular anything that is of a racist, sexist, nationalistic, cultural or religious nature
  • contain a virus or any other harmful software

AVCCG and CCCG may delete, move or edit any messages they deem unsuitable without giving a reason. You are solely responsible for the content of your messages and agree to indemnify AVCCG and CCCG for any loss that we may suffer because of your actions.

AVCCG and CCCG retain the right to prevent you accessing the interactive areas of the website if you contravene these terms.

Changes to Terms and Conditions

NHS Aylesbury Vale Clinical Commissioning Group (AVCCG) and Chiltern Clinical Commissioning Group (CCCG) reserve the right to change these terms and conditions at any time. We will notify you of any changes by placing a notice on our website.